Confidentiality and Security

All team members have signed Confidentiality Agreements and IT Security Agreements.  The Confidentiality Agreement makes it very clear that all typists are to delete all transcripts/audio files from their computers, as soon as they have returned their work to us.

The IT Security Agreement requires the typist to send in two screenshots; one of their current anti-virus/Internet security software, and the other as proof of their active software licence.

We keep a copy of your completed transcript and the audio file for 30 days, and then after that period all transcripts/audio files that we hold of yours are deleted.