ico. registration number:  ZA022537

ED Typing Services, 54 Wimborne Road, Bournemouth, BH3 7AE


Office: 01202 987052

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ED Typing Services Ltd, 54 Wimborne Road, Bournemouth, BH3 7AE

Ico Reg Number:  ZA333268

Mobile: 07891 993671



Interviewer – Single male

Respondent – Emma


Can’t Hear - (ch + timecode), Could be - (cb + timecode)



[TB:  00:00:08]


Thanks for speaking with me.  I've finished the first round of interviews from my project, and I need to have them transcribed.  There are 20 interviews.  They range from 24 minutes to 90 minutes.  Can you tell me what I can expect?


I need to know a couple of things, are all the files going to be two voices?


Yes.  The next round of interviews, will be a mixture of speaker numbers.


Right.  Next question, did you record them in a cafe, quite room or over the phone?


Quiet room on loudspeaker.


That's fine.  


What happens if the background noise is loud?


There is only so much you can do with noisy audio.  There are treatments that you can use to quieten the noise.  If the noise was ever too loud, I'd tell you beforehand and check if you wanted to have that file transcribed.


How quickly can I have the files back?


I have different turnaround times.  First, is one after the other and you give me your end date for receiving your last transcript.  The second is one week and the third is two weeks.  You might want to consider going with the one week option.


How do I send you the files?


You either send them via my WeTransfer channel or you can send me a link to download them from your FTP/file sharing site.  Alternatively, you can text a password and I can download your encrypted file, use the password and unzip the contents.


I'd like to send you all the files.  I'll send them via your channel.  Let me know when you have received them?


I will get an automated message telling me that you've just sent some files.  I hit download, you'll get an automated message that I've just downloaded your files.  I will email you directly and let you know that I'm allocating your work and your deadline has started.


You have answered all my questions.


If you do think of anything, you can always send me an email or use my Live Chat button.  I try to reply within the hour.


I'll start uploading my files now.




This style of transcript is great for interviews and focus groups.  The transcript has had all non-essential words removed.  This includes all filler phrases, stutters and repetition.  It quickly gives you factual answers to your questions.


Are you ready to send your audio files?